Your best intentions maybe only making things worse.
These are my observations but I'm sure many will agree. And these are geared toward the care of children but I'm sure they apply to a lots of adults too.
Have you ever said the phrase, "Oh it's not that bad." Excuse me? You don't know how this person feels. We all feel pain differently
and if the patient is scared it just makes everything worse. Compound that with a medical professional who doesn't seem to care (yes that phrase says you don't care) it's just an awful thing. This is far more important to those who can't communicate, especially children.
Please do keep trying your best. I am very happy that we have had more good experiences than bad ones when it comes to doctors and nurses. So hopefully these observations can cut down on the bad experiences for others. As much as we all love doctors and nurses, sadly seeing them is usually not fun.